A2P DeskEvidence-grade A2P preflight

Terms of service

Terms for using A2P Desk.

These terms govern use of the A2P Desk website, workspace, scanner, intake links, evidence workflows, reports, billing flows, and founder-led preflight services.

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Last updated: May 26, 2026

Service scope

  • A2P Desk provides A2P 10DLC preflight workflow, evidence organization, scanner findings, draft remediation assistance, intake links, reports, and submission-pack preparation.
  • A2P Desk is not legal advice, carrier advice, telecom counsel, or an approval guarantee.
  • Agencies remain responsible for reviewing all outputs before using them with clients, carriers, messaging providers, CRMs, or registration portals.

Account responsibilities

  • You must provide accurate account, billing, agency, and client information.
  • You are responsible for keeping account access secure and for all activity under your workspace.
  • You must have permission to upload client data, evidence, screenshots, files, rejection text, and messaging examples.

Acceptable use

  • Do not use A2P Desk to support unlawful, deceptive, abusive, spam, phishing, high-risk, or prohibited messaging activity.
  • Do not upload malware, secrets, unnecessary sensitive documents, or evidence you are not authorized to process.
  • Do not attempt to bypass plan limits, access another agency's workspace, abuse intake links, or interfere with the service.

Billing and plans

  • Paid plans, checkout, credit packs, billing portal access, and subscription status are handled through Stripe.
  • Published pricing may include a free scanner, a Starter workspace, credit packs, managed desk services, or founder-led review offers.
  • Managed or founder-led review offers are preflight workflow services only. Any stated credit toward a first month applies only when that offer is active and accepted.

Outputs and reports

  • Scanner findings, AI-assisted drafts, reviewer notes, reports, and submission packs are informational workflow aids.
  • You are responsible for validating all client-facing copy, legal statements, evidence, opt-in language, sample messages, and provider-submission fields.
  • A2P Desk may change scanner rules as provider guidance and carrier expectations change.

Changes and support

  • A2P Desk may update these terms as the product, billing, or compliance environment changes.
  • Continued use after updates means you accept the updated terms.
  • Questions, privacy requests, billing issues, and security reports can be submitted through the support page.