Twilio A2P errors

Twilio 30933 and 30934 mean required A2P URL fields are missing.

Starting June 30, 2026, new Twilio Messaging REST API A2P 10DLC campaign registrations require both privacy policy and terms and conditions URL fields.

Last updated: June 8, 2026

What 30933 means

Twilio error 30933 points to a missing PrivacyPolicyUrl field in the campaign creation request.

  • The issue is the missing URL field itself, not necessarily the content of a privacy policy that was reviewed and rejected.
  • The value should be a valid, publicly accessible HTTPS URL for the business registering the campaign.
  • Agencies and ISVs need to collect the privacy URL before submitting client campaigns through API-style workflows.

What 30934 means

Twilio error 30934 points to a missing TermsAndConditionsUrl field in the campaign creation request.

  • The issue is the missing URL field itself, not necessarily terms content that failed review.
  • The value should be a valid, publicly accessible HTTPS URL with terms relevant to the business and messaging program.
  • Empty values, null values, and outdated integrations that omit the field can trigger the error.

How this affects HighLevel agencies

HighLevel agencies may not be calling Twilio's API directly, but the same evidence still matters when client campaigns are reviewed.

  • Collect privacy and terms URLs as required client intake fields, not as an afterthought during resubmission.
  • Confirm URLs load publicly and point to the actual client business, not a placeholder or generic agency template.
  • Keep the opt-in page, privacy policy, terms, sample messages, and campaign description consistent.

How A2P Desk helps

  • Client intake and scanner output keep privacy policy and terms URLs visible throughout the workflow.
  • Submission packs expose the exact URL fields and reviewer notes before an agency pastes into provider workflows.
  • Public report links can show client-safe readiness status without exposing private evidence files.
  • A2P Desk is preflight workflow support only. It is not legal advice and does not guarantee campaign approval.